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Insurance News

Potential AI Errors: A Looming Challenge for Insurers Potential AI Errors: A Looming Challenge for Insurers
24 Apr 2025: Paige Estritori

Industry experts are signaling a potential risk for underwriters due to claims arising from inaccuracies produced by artificial intelligence (AI), likening it to the 'silent cyber' phenomenon of the past. Clyde & Co partner, Darryl Smith, highlights the issue, emphasizing how AI inaccuracies could impact various insurance policies, sometimes without immediate detection. - read more
AFCA Supports RAA Insurance in Vehicle Location Dispute AFCA Supports RAA Insurance in Vehicle Location Dispute
24 Apr 2025: Paige Estritori

An insurance dispute over the location of a vehicle culminated in the Australian Financial Complaints Authority (AFCA) backing RAA Insurance in their decision to deny a claim. The issue surrounded the policyholder's claim that her son’s car was stored in South Australia, while the vehicle was allegedly used and registered in Victoria. - read more
AFCA Sides with Homeowners in Landmark Insurance Dispute Over Property Cracks AFCA Sides with Homeowners in Landmark Insurance Dispute Over Property Cracks
22 Apr 2025: Paige Estritori

Homeowners recently secured a favourable ruling against their insurer after a water leak led to significant structural damage. After large cracks emerged on their property, Youi initially denied the insurance claim, attributing the damage to pre-existing issues like earth movement and tree root intrusion, both of which are exclusions in their policy. - read more
Climate Change Threatens Australian Suburbs with Unaffordable Insurance Climate Change Threatens Australian Suburbs with Unaffordable Insurance
17 Apr 2025: Paige Estritori

More than 4% of Australian properties are currently facing heightened risks from natural hazards exacerbated by climate change, rendering insurance coverage often unaffordable or unavailable, according to recent findings by Climate Valuation. An analysis of over 15 million properties across 15,000 suburbs also highlights that an additional 10% are at moderate risk from disasters such as floods, bushfires, tropical cyclones, coastal inundation, and extreme winds. - read more
Insurer Rejects Claim Over Diesel Fluid Mix-Up Insurer Rejects Claim Over Diesel Fluid Mix-Up
16 Apr 2025: Paige Estritori

A contentious insurance claim has ended unfavourably for a motor policyholder after her husband mistakenly poured diesel exhaust fluid into her car's fuel tank. Although the policyholder initially received assurances from a Suncorp representative that the use of AdBlue fluid wouldn't be considered improper fuelling – supposedly an excluded scenario under her policy – the claim was later denied. This decision has sparked debate around policy definitions and customer service communication. - read more
ASIC Takes Hollard Insurance to Court Over Significant Claim Handling Issues ASIC Takes Hollard Insurance to Court Over Significant Claim Handling Issues
14 Apr 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has initiated legal proceedings in the Federal Court against Hollard Insurance, alleging a breach of the duty of utmost good faith. This action is in response to what ASIC describes as Hollard's 'egregious' handling of a home and contents insurance claim filed by a couple from regional Victoria. - read more
Suncorp to Slash Jobs and Offshore Work in Motor Claims Suncorp to Slash Jobs and Offshore Work in Motor Claims
11 Apr 2025: Paige Estritori

Suncorp, a leading Australian insurer, has announced plans to reduce its workforce by cutting 30 of the 70 positions within its motor claims assessing coordinator team, with an intention to offshore some of these functions. This decision has prompted a response from the Finance Sector Union (FSU), which is currently gathering feedback from its members and intends to challenge the proposed changes. - read more
AFCA Ruling: Trucking Firm's Claim Invalid Due to Misrepresentation AFCA Ruling: Trucking Firm's Claim Invalid Due to Misrepresentation
10 Apr 2025: Paige Estritori

A recent decision by the Australian Financial Complaints Authority (AFCA) has highlighted the importance of accurate disclosure in insurance applications. A trucking company's claim under an NTI commercial motor vehicle policy was denied after discrepancies were found in the company's insurance history and operational radius claims. - read more
Gow-Gates Secures Two-Year Partnership Extension with Football NSW Gow-Gates Secures Two-Year Partnership Extension with Football NSW
10 Apr 2025: Paige Estritori

Gow-Gates has successfully renewed its role as the official insurance broker for Football NSW, set to continue for an additional two years. The decision was made following an extensive tender process conducted by the soccer organization last year. - read more
Strata Properties in Australia Reach $1.4 Trillion in Value Strata Properties in Australia Reach $1.4 Trillion in Value
08 Apr 2025: Paige Estritori

The insured value of strata properties across Australia has soared to an estimated $1.4 trillion, according to a recent industry report. This significant figure highlights the growing importance of the strata sector, which now encompasses properties worth $486 billion in New South Wales, $471 billion in Victoria, $245 billion in Queensland, and $112 billion in Western Australia. South Australia, the Australian Capital Territory, Tasmania, and the Northern Territory round out the country's strata market. - read more
TAL Acquires 15.1% Stake in Challenger, Eyeing Retirement Sector Expansion TAL Acquires 15.1% Stake in Challenger, Eyeing Retirement Sector Expansion
07 Apr 2025: Paige Estritori

TAL, a prominent life insurance provider, has announced its acquisition of a 15.1% stake in Challenger Limited. This strategic move is seen as part of TAL's efforts to deepen its involvement in the annuities market, as it seeks to address the evolving needs of Australia's ageing demographic. - read more
Cyclone Pool to Address $1.7 Billion in Claims After Alfred's Impact Cyclone Pool to Address $1.7 Billion in Claims After Alfred's Impact
07 Apr 2025: Paige Estritori

The destruction caused by Ex-Tropical Cyclone Alfred is projected to demand approximately $1.7 billion in claims from the reinsurance pool, according to Australian Treasurer Jim Chalmers. As the cyclone swept across Queensland on March 8, over 63,000 claims have already been lodged with insurers. The insurance coverage through the cyclone pool ceased 48 hours later, highlighting the widespread devastation in its wake. - read more
Insurers Assist Storm-Struck Casterton with Community Session Insurers Assist Storm-Struck Casterton with Community Session
03 Apr 2025: Paige Estritori

The Insurance Council of Australia (ICA) is set to host a community consultation and information session in Casterton, a town in Western Victoria recently battered by hail and storms. This event, scheduled for Wednesday, aims to provide residents with an opportunity to engage directly with their insurers. - read more
Insurance Council Urges Action on Risk Reduction as Election Approaches Insurance Council Urges Action on Risk Reduction as Election Approaches
02 Apr 2025: Paige Estritori

Prime Minister Anthony Albanese has announced a federal election set for May 3, positioning the Insurance Council of Australia (ICA) to leverage this political moment to advocate vigorously for enhanced risk reduction measures. The ICA is calling for substantial investment in mitigation strategies to address pressing issues of insurance affordability and resilience against natural disasters. - read more
Allianz and AWP Face Hefty Penalties for Misleading Insurance Claims Allianz and AWP Face Hefty Penalties for Misleading Insurance Claims
01 Apr 2025: Paige Estritori

The Supreme Court of New South Wales has imposed significant criminal penalties on Allianz Australia Insurance Ltd and AWP Australia Pty Ltd. Allianz received a $13.5 million fine, while AWP was fined $3.3 million. These penalties were for falsely or misleadingly promoting financial products online, breaching sections 1041E(1) and 1311(1) of the Corporations Act 2001. - read more
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Jetski Insurance Articles

How to Choose the Best Jet Ski Insurance Policy for Your Needs How to Choose the Best Jet Ski Insurance Policy for Your Needs
Owning a jet ski is exciting and offers countless hours of fun on the water. However, with the thrill comes the responsibility of ensuring your jet ski is protected. This is where having the right jet ski insurance becomes crucial. - read more
Top JetSki Safety Tips Every Australian Rider Should Know Top JetSki Safety Tips Every Australian Rider Should Know
Jetskiing is an increasingly popular water sport enjoyed by many Australians, with the country's vast coastline offering a playground for both adrenaline seekers and those looking to enjoy a day out on the water. In the excitement of zipping across the waves, safety can sometimes take a backseat, which should never be the case. Understanding and adhering to safety guidelines is crucial to ensure that every ride is as safe as it is enjoyable. - read more
Jet Ski Insurance: The Pros and Cons of Using a Specialist Broker Jet Ski Insurance: The Pros and Cons of Using a Specialist Broker
A specialist jet ski insurance broker is a professional who specializes in providing insurance coverage for individuals who own jet skis. These brokers have extensive knowledge of the insurance needs of jet ski owners and can help you find the ideal policy that meets your unique requirements. - read more
10 Common Jet Ski Maintenance Mistakes and How to Avoid Them 10 Common Jet Ski Maintenance Mistakes and How to Avoid Them
Maintaining your jet ski is an essential task that goes beyond keeping it looking great; it's about ensuring its longevity and, most importantly, your safety on the water. Every enthusiast knows that the thrill of cutting through the waves comes with the responsibility of regular upkeep. Neglecting maintenance can lead to breakdowns, or worse, hazardous situations at sea that could have been easily avoided. - read more
The Ultimate Checklist: Selecting the Right Jet Ski Insurance for Your Needs The Ultimate Checklist: Selecting the Right Jet Ski Insurance for Your Needs
Jet skiing offers an exhilarating mix of high speeds and open water, but it also comes with its share of risks. Just like any valuable property, a jet ski needs protection, not just from potential damage, but also the liabilities that come with operating it. This is where jet ski insurance becomes essential. Having the right insurance coverage ensures that you are financially and legally protected should an accident or damage occur. - read more
5 Common Mistakes to Avoid When Purchasing Jet Ski Insurance 5 Common Mistakes to Avoid When Purchasing Jet Ski Insurance
Whether you’re a seasoned jet ski owner or a newcomer looking to make your first purchase, we know the excitement and joy that comes with riding the waves. - read more
DIY Jet Ski Maintenance: Simple Steps to Keep Your Watercraft in Top Shape DIY Jet Ski Maintenance: Simple Steps to Keep Your Watercraft in Top Shape
The thrill of slicing through the waves on a Jet Ski holds a special allure for many Aussies. But as any seasoned rider will tell you, the key to uninterrupted fun on the water lies in consistent maintenance. Not only does this ensure your Jet Ski remains in peak condition, but it also extends its life, enhances safety, and can save you a bundle on potential repairs. - read more
Why Comprehensive Jet Ski Insurance Matters for Every Aussie Owner Why Comprehensive Jet Ski Insurance Matters for Every Aussie Owner
Jet skiing is rapidly becoming one of Australia's favourite pastimes, offering adrenaline-pumping fun in the sun for adventure enthusiasts across the nation. With our beautiful coastlines and an abundance of waterways, it's no wonder more Aussies are taking to the waves on these powerful machines. Jet skis present a unique blend of excitement and freedom, making them a sought-after choice for individuals looking to make the most of the Australian lifestyle. - read more
Understanding Jet Ski Insurance: What You Need to Know Understanding Jet Ski Insurance: What You Need to Know
Jet ski insurance is an essential coverage option for anyone who owns a jet ski. While some jet ski owners may not see the need for insurance, it is important to understand the risks involved in owning a jet ski without insurance and the legal implications of not having coverage. - read more
Protecting Your Jetski Against Theft: Tips and Tricks Protecting Your Jetski Against Theft: Tips and Tricks
Owning a jet ski provides endless hours of fun and excitement, but it’s important to note that these thrill-seeking vessels are a prime target for thieves. According to statistics, jet ski theft in Australia has been on the rise in recent years, with many people falling victim to these crimes. Unfortunately, theft of your beloved watercraft could happen any time, but there are measures you can take to safeguard your asset. - read more


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Knowledgebase
Insurance Policy:
Broadly, the entire written contract of insurance. More narrowly, the basic written or printed document, as distinguished from the forms and endorsements added thereto.