We also value your feedback and suggestions — they help us continually improve the JetSki Insurance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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In a significant move within the Australian life insurance sector, Zurich Financial Services Australia has announced its intention to acquire ClearView Wealth Limited. This acquisition, valued at approximately AUD 415 million, is set to bolster Zurich's footprint in the Australian market. - read more
The Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) have jointly released an update on their ongoing review of life insurance premium practices. This initiative aims to address concerns regarding the frequency and magnitude of premium increases, ensuring they align with policy terms and meet reasonable policyholder expectations. - read more
The Life Insurance Code Compliance Committee (Life CCC) has released a report highlighting ongoing concerns regarding how Australian life insurers handle applications from individuals disclosing mental health conditions. The committee's findings suggest that while some insurers are adopting individualized assessment approaches, others continue to apply broad exclusions or rigid underwriting rules. - read more
The New South Wales (NSW) government is set to revolutionise the rental process with the introduction of the Smart Rental Bonds system, scheduled for a mid-2026 rollout. This innovative digital platform will enable tenants to transfer their existing rental bonds directly to new properties, significantly reducing the financial pressure associated with moving. - read more
CHU Underwriting Agencies (CHU), Australia's leading strata insurance provider, has unveiled significant enhancements to its residential strata insurance policies. These updates aim to address the evolving needs of modern strata communities by incorporating built-in liability coverage and introducing an indicative pricing feature for brokers. - read more
Jet skiing is an exhilarating water sport that offers thrills and adventures. However, like any other activity involving high speeds and open waters, it comes with its own set of risks. - read more
The thrill of slicing through the waves on a Jet Ski holds a special allure for many Aussies. But as any seasoned rider will tell you, the key to uninterrupted fun on the water lies in consistent maintenance. Not only does this ensure your Jet Ski remains in peak condition, but it also extends its life, enhances safety, and can save you a bundle on potential repairs. - read more
Towing a disabled jet ski back to shore is a scenario that many water sports enthusiasts hope to never encounter. Yet, the importance of being prepared for such an event cannot be overstated. Whether caused by mechanical failure or unforeseen circumstances, when your jet ski succumbs while you’re out on the water, knowing how to securely tow it is essential for the safety of both yourself and your watercraft. - read more
Jet skiing offers a thrilling escape on the water, combining the adrenaline rush of speed with the serene beauty of our aquatic landscapes. However, with the excitement comes the responsibility of maintenance, including the delicate task of managing fuel spills and leaks. These incidents, while hopefully rare, can pose significant challenges for even the most seasoned jet ski enthusiasts. - read more
Jet skiing is immensely popular in Australia, where the expansive coastlines and beautiful waterways offer the perfect setting for thrilling aquatic adventures. - read more
Knowledgebase
Liability Insurance: A type of insurance that provides protection against claims resulting from injuries and damage to people and/or property.
